Privacy Policy

Last updated: 1st October 2023

Thank you for shopping with Le Diverso Fashion’s online e-commerce platform, which utilizes the third-party payment gateway, Telr. This policy outlines our procedures for payments, refunds, and cancellations to ensure a seamless shopping experience for you.

Payment Information

1. *Payment Methods*: We accept a variety of payment methods, including credit/debit cards and other options supported by Telr. Your payment will be securely processed through Telr’s payment gateway.

2. *Payment Security*: We prioritize your security and do not store any of your payment information on our servers. Telr uses industry-standard encryption to protect your payment details.

Refund Policy

Refund Policy
We do not offer cash refunds for any purchased items.

Tailored Products
For products tailored to the customer’s sizes and ordered online, replacements are not permitted. However, we do offer adjustments to the sizes if necessary. Customers will be responsible for the delivery fees associated with size adjustments.

Incorrect Order or Design
In the event that a customer receives an order with incorrect measurements or a design error, the responsibility for modification lies with us. We will either adjust the item or replace it with the correct design.

Cancellation Policy

We regret to inform you that cancellations are not possible for orders placed on Le Diverso Fashion’s website. All our items are meticulously measured and prepared individually upon order confirmation, therefore, once an order is placed, it cannot be canceled. We encourage customers to review their orders carefully before finalizing the purchase. Thank you for your understanding and continuous support of Le Diverso Fashion.

Exchanges

We currently do not support direct exchanges for items. If you wish to exchange a product, please follow the return process outlined in our Refund Policy and then place a new order for the desired item.

Contact Us

If you have any questions or concerns related to payments, refunds, or cancellations, please contact our customer support team at Le.diverso@outlook.com.
By making a purchase on our website, you acknowledge that you have read and understood our Payment, Refund, and Cancellation Policy and agree to its terms.